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Facts and FAQs

What is an independent patient advocate?

Independent patient advocates are not paid by hospitals, health care systems or insurance companies. Therefore, your interests are priority number one. A private pay independent advocate will guide you through the complex health care system. Through active listening, to better understand your needs we will take appropriate steps to help you meet your health care goals. We are committed to helping you feel more empowered to make informed decisions about your care resulting in a peace of mind.

What a patient advocate does NOT do:

* Personally transports patients
* Diagnose medical conditions
* Make decisions for patients and/or caregivers and family
* Provide legal, medical or financial advisory services

Will my health insurance cover Caradigm Patient Advocacy services?

No. Health insurers typically do not cover independent patient advocacy services. All expenses are out-of-pocket.

Is my medical privacy protected?

Currently independent patient advocates are not required to be HIPPA-compliant. However, Caradigm Patient Advocacy, LLC follows HIPPA guidelines to protect your personal health information.

What services are NOT included?

Caradigm Patient Advocacy DOES NOT provide legal, medical or financial advisory services.

How much does it cost to hire an independent patient advocate?

We offer a FREE initial assessment. We will ONLY proceed after an initial consultation. If we decide to move forward we will meet to review your goals and develop an action plan.

Medication reviews will be charged at $225/per hour. All other services will be based upon scope of work, which we will discuss in our initial assessment.

Do you work with patients outside of the Grand Rapids area?

Yes, in many situations we can work with patients remotely. If not, we can help you find an independent patient advocate in your area.


of patients 65+ had medication errors after leaving the hopsital


FACT: Patients taking five to nine medications have been shown to have a 50% chance of an adverse drug reaction. That number increases to 100% when a patient is taking 20 or more medications. 

Source: US Pharm. 2017;42(6):13-14.

FACT: Health Research Funding reports that polypharmacy (meaning patients are taking five or more medications) accounts for nearly 30% of all hospital admissions and is the fifth leading cause of death in the U.S. 

Source: US Pharm. 2017;42(6):13-14.

Common Obstacles Preventing Effective Treatment

  • Patients have less time with doctors which makes patient-centered decisions extremely challenging. 
  • Preventable medical error is now the third leading cause of death in the United States, after heart disease and cancer, according to a recent study from Johns Hopkins. Another report, this one published in the Journal of Patient Safety, showed that an estimated 440,000 people die each year in this country as a result of medical error. The most common reason is communication problems.
  • Many family members cannot provide hands-on support because of geographic challenges or they cannot take the time off from work.
  • Studies have shown that as many as 40% of patients over 65 had medication errors after leaving the hospital, 18% of Medicare patients discharged from a hospital are readmitted within 30 days.

Caradigm Patient Advocacy, LLC. can help individuals and families remove these obstacles by delivering the knowledge and support you need to make well informed decisions in conjunction with your medical team

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Our Team

  • Ken Kwapiszewski, R.Ph.
  • Krista Nurnberger

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Caradigm Patient Advocacy DOES NOT provide legal, medical or financial advisory services.